Ofgem Reports On Energy Market Competition

Ofgem, the gas and electricity regulator, has today reported the initial findings from its investigation into competition in the Great Britain electricity and gas retail supply markets for domestic and small and medium enterprise (SME) consumers. The inquiry, launched in February 2008, was sparked by energy price rises following significant hikes in global fuel prices. The outcomes of the investigation will have broad impact across the electricity and gas sectors, and are likely to be of particular interest to energy suppliers and their consumers.

Key points

Ofgem's investigation covers:

• the customer's perspective and experience of the market including access to information and barriers to switching supplier