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ARTICLE · 07 SEPTEMBER 2017

Turkey Streamlines Application Process For Initiating Consumer Arbitrations

Moroglu Arseven
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The Consumer Arbitration Committee ("Committee") considers and make decisions on consumer conflicts worth up to 3,610 Turkish Lira.

TurkeyLitigation, Mediation & Arbitration
Sevi İslamageç
Sevi İslamageç
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The Consumer Arbitration Committee ("Committee") considers and make decisions on consumer conflicts worth up to 3,610 Turkish Lira. From 11 August 2017, applicants the Committee are no longer required to submit a signed copy of their application within fifteen days of making an online application via the Consumer Information System.

The Ministry of Customs and Trade ("Ministry") published the Amendment Regulation to the Regulation on Consumer Arbitral Committee ("Amendment Regulation") in Official Gazette number 30151 on 11 August 2017. 

Other notable amendments introduced by the Amendment Regulation include:

  • Applications can now be made to the Committee in person or via counsel in the following methods:

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