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ARTICLE · 04 AUGUST 2026

New Regulatory Regime For Insurance Support Services In Türkiye

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The Regulation Amending the Regulation on Insurance Support Services (the “Regulation”), published by Türkiye’s Insurance and Private Pension Regulation and Supervision Agency (the “IPRSA”) and entered into force on 23 July 2026, introduces a new authorisation and regulatory regime for insurance support service providers operating particularly in the fields of claims management, 24/7 assistance services and claims investigation.

TurkeyInsurance
Nazlı Bezirci
Nazlı Bezirci
Aslı Eryılmaz
Aslı Eryılmaz
Mert Karakaşlar
Mert Karakaşlar
Serra Yildirim
Serra Yildirim
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The Regulation Amending the Regulation on Insurance Support Services (the “Regulation”), published by Türkiye’s Insurance and Private Pension Regulation and Supervision Agency (the “IPRSA”) and entered into force on 23 July 2026, introduces a new authorisation and regulatory regime for insurance support service providers operating particularly in the fields of claims management, 24/7 assistance services and claims investigation.

The Regulation has made claims management and 24/7 assistance services, as well as claims investigation activities, subject to the authorisation of the IPRSA and introduced new requirements concerning corporate form, financial adequacy, shareholding structure and professional qualifications applicable to natural and legal persons engaged in such activities.

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