Turkey performs change and transformation in many areas to
ensure to boost economic activities and to create ease of access to
any service by consumers. As part of this change and
transformation; Turkey is making major infrastructure investments
in digitization. The technological level reached within the
framework of this digital transformation; is tried to be
implemented simultaneously with the legal infrastructure.
Most of the infrastructure service providers, which offer
serious facilities in the field of financial technologies, are
mostly preferred by banks and this technological integration is
provided within the scope of both account opening and other
transactions in the business processes of the bank with its
customers. Innovations brought by this digitalization in the
context of the bank's business processes; plays an important
role in the agility of business processes, reducing costs,
increasing efficiency and perfecting the customer experience.
