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ARTICLE · 17 OCTOBER 2013

Protecting Customer Secrets: Banks' Duty Of Confidentiality

Banks and banking transactions are a fundamental pillar of the financial world.

TurkeyFinance and Banking

Introduction

Banks and banking transactions are a fundamental pillar of the financial world. However, in order to maintain confidence and credibility in banks, the protection of customers' secrets is imperative. In Turkey, this obligation for banks to maintain secrecy is based on the principle of protecting individuals' private lives set out by Article 20 of the Constitution.

The protection of customer secrets is guaranteed under the Criminal Code, the Banking Law and the Central Bank Law. Moreover, a new draft of the Law on Customer, Trade and Banking Secrets provides details of such secrets and any exceptions.

Criminal liability

The criminal liability of banks and their employees for any breaches of confidentiality in relation to customer secrets is regulated by the Banking Law and the Criminal Code. 'Customer secrets' are defined in the draft Law on Customer, Trade and Banking Secrets as "secrets consisting of information and documents which have been

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