Thailand's Personal Data Protection Committee (PDPC) has
issued a regulation establishing procedures for filing and
processing data subjects' complaints under the Personal Data
Protection Act B.E. 2562 (2019) (PDPA). The Regulation Re:
Complaint Filing, Rejection, Termination, Consideration, and the
Period for the Consideration of the Complaint B.E. 2565 (2022) was
issued in July 2022 and took effect on July 12, 2022.
The PDPA entitles data subjects to file complaints against data
controllers, data processors, and employees or service providers of
either whose operations fail to comply with the PDPA. This article
lays out the various requirements and procedures for the filing and
processing of such a complaint.