Efficiency and predictability in the global supply chain are
critical for business operations. Whether involved in
manufacturing, distribution, logistics, or even in the provision of
services, most business operators rely upon problem-free customs
clearance in the countries in which they operate. If customs
disputes do arise and are not effectively addressed, they can have
a profound impact on operations, delaying delivery, creating
potential civil and criminal liabilities, or even resulting in the
seizure of imported goods.
Often, importers or their agents can become complacent,
particularly where there has been a period of months or even years
of customs clearance without encountering any issues. However,
disputes can arise, often relating to origin of goods,
classification, and duty assessment. When not addressed early in
the dispute process or through settlement, a dispute can escalate,
leading to issuance of official letters of assessment by