Checklist For Getting Your E-commerce Business Terms And Conditions Right

Terms and conditions (T&Cs) are the terms of the legal contract between your business and your customers for the supply of goods or services that sets out the rights and obligations of the parties. This agreement governs the relationship with your clients and is essential when starting your online business.

What you must include in your T&Cs depends on different factors, such as your business type, your potential customers (consumers only, business only – or both), which service or product is being offered, among others. However, the following terms should generally be included in any agreement.

1. Acceptance of the T&Cs: include an acceptance clause indicating how users can accept the T&Cs, and explain that the document is a legal contract between the parties that will govern the scope of the relationship. You must also inform users that they should only access or purchase your services or register an account if they agree to your T&Cs.