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ARTICLE · 12 JULY 2023

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Embracing Transparency: What Other Platforms Can Learn From WhatsApp's Policy Change Commitments

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Social media giant WhatsApp has made a significant commitment to improving transparency and user rights concerning changes to its terms of service. In response to a joint action...

SwitzerlandConsumer Protection
Isadora Werneck
Isadora Werneck
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Social media giant WhatsApp has made a significant commitment to improving transparency and user rights concerning changes to its terms of service. In response to a joint action led by the European Consumer Organisation (BEUC), Competition and Consumer Protection Commission (CCPC), the Swedish Consumer Agency, and the European Commission (EC), WhatsApp has agreed to implement measures that ensure users are well-informed about the impact of updates to its terms of service. In this article, we will describe WhatsApp's commitments and the implications for users, as well as highlight how other online companies can learn from these developments.

WhatsApp's Commitments to Enhanced Transparency and User Rights:

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