As AI powered meeting tools become increasingly common,
businesses are beginning to rely on AI agents to record,
transcribe, and summarise discussions.
AI tools represent a significant opportunity to protect, manage,
and create value in know-how which traditionally has not been
recorded in meetings. However, such use also raises serious
concerns about the protection of intellectual property and
confidential business information.
The most important distinction lies between open AI systems and
closed AI systems.
Understanding Open vs Closed AI Systems
Open AI systems are typically public, cloud based platforms that
process user input on large, shared infrastructures. They may
retain uploaded content, use it to train their models, or store it
in jurisdictions beyond the business's control. For South
African companies working with sensitive technical data, strategic
plans, or client information, this creates a real risk of
inadvertent IP exposure.