Risks With Poor IT Supplier Selection

As organisations evolve their operations to integrate technology, they often engage third party suppliers to provide IT services. This may include the migration of data to the cloud, outsourcing the payroll function, automation of job recruitment processes, enabling a chatbot, and support of key hardware and software.

Organisations may be tempted to hasten the onboarding of a supplier to secure what seems to be a business-critical IT solution or a supposedly great commercial deal. However, failure to conduct proper due diligence on your IT supplier before you let them into your environment or integrate into your solutions can result in significant risks for your business. We discuss some of these below, and how having a robust IT supplier selection process helps with mitigating and in some cases, preventing these risks.