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Reviews matter. In a survey conducted by Yelp, 83% of consumers who read reviews say they trust online reviews about local businesses. However, fake reviews may mislead consumers.

Virgin Voyages faced scrutiny from NAD over how it disclosed optional service gratuities in its booking process. Despite being technically optional, the advertising watchdog found that consumers weren't adequately informed about prepaid gratuity terms, refund policies, and pricing differences early enough in the checkout flow. The decision establishes important precedent for how companies must disclose charges that consumers are likely to incur, even when not mandatory.

The National Advertising Division examines Guardian Bikes' promotional tactics including countdown clocks, strikethrough pricing, and limited-time sale claims. How do these common marketing techniques measure up against FTC guidelines and what modifications did the advertiser agree to make?

We previously told you about Thornton v. Pinnacle Foods Group LLC, No. 4:16-CV-00158-JAR, in which the Eastern District of Missouri refused to dismiss a consumer fraud claim...

He also emphasized that "the FTC is all about protecting and improving consumer welfare."

In July 2026, New York City’s Department of Consumer and Worker Protection (“DCWP”) finalized a new “Click-to-Cancel” rule governing automatic renewals and proposed a new junk fee rule that would require all-in...

In October, at the Privacy & Security Forum at George Washington University, Federal Trade Commissioner Terrell McSweeny emphasized that companies that outsource data security to third parties can still be liable in an FTC enforcement action.

On October 30, the Pennsylvania Office of Attorney General announced a $750,000 settlement with a collectibles company resolving allegations...

On Jan. 17, after decades of inactivity, the Federal Trade Commission (FTC) instituted a second enforcement action under the Robinson-Patman Act...

New products typically come with warranties. Those warranties also can include other provisions that affect the consumer's legal rights such as disclaimers of warranties and arbitration clauses.

A group of 16 state attorneys general wrote a letter encouraging the CFPB to crack down on pre-dispute mandatory arbitration clauses in consumer financial agreements.

On October 21, 2026, West Virginia joined 16 other state attorneys general in a nearly $664 million settlement with a lease-to-own provider, resolving allegations involving its consumer leases. The states investigated alleged violations of state consumer protection and rental purchase laws, including West Virginia’s Consumer Goods Rental Protection Act.

In this episode of his "Clearly Conspicuous" podcast series, "The FTC Cracks Down on Celebrity Endorsers," consumer protection attorney Anthony DiResta examines...

This week, just a few days before the Fourth of July holiday, the FTC announced a settlement with three fashion companies (that operated together as a common enterprise) over patriotic claims...

In the latest installment of "Drums along the Potomac," Risk Desk editor John Sodergreen examined the requirements for "strict liability" under Chicago Mercantile Exchange Rule 433.

In its lawsuit, the CFPB has requested that an injunction be issued against Security National to cease the alleged unlawful practices of the company.

On February 12, 2015, the CFPB took action against three mortgage companies for allegedly misleading consumers with advertisements implying U.S. government approval of their products.

In late December, the Federal Trade Commission and Florida Attorney General filed an amended complaint in an action pending in the United States District Court for the Middle District of Florida that charged nine defendants...