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  • Video

    Know Your Consumer Rights! (Video)

    The Consumer Protection Act, 2019 empowers consumers with six fundamental rights, ensuring fairness, transparency, and protection against exploitation.
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
  • Video

    Dark Patterns Under The Scanner | What CCPA’s Self-Audit Push Means For E-Commerce (Video)

    In this episode of IndiaLaw LLP Podcast Bite, Divyansh examines the growing regulatory focus on dark patterns in e-commerce and the Central Consumer Protection Authority’s push for platforms to conduct self-audits.
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
Article

Strapping Together Of Tyres, Tubes And Flaps For Replacement Market, Is Not 'Deemed Manufacture'

The CESTAT Mumbai has held that strapping together of tyres, tubes and flaps, referred as ‘TTF', at the premises of logistics service provider, for dispatch to dealers...
IndiaConsumer Protection
Lakshmikumaran & Sridharan
Lakshmikumaran & Sridharan
  • Article

    Government Notifies Legal Metrology (Packaged Commodities) Amendment Rules, 2017

    Recently, the Ministry of Consumer Affairs took another step in the direction of protecting consumers' interests by notifying an amendment to the Legal Metrology (Packaged Commodities) Rules, 2011.
    IndiaConsumer Protection
    S.S. Rana & Co.
    S.S. Rana & Co.
  • Article

    The Treatment Of Unfair Contract Terms Under The Consumer Protection Act 1986: IREO Grace Realtech Private Limited v. Abhishek Khanna & Ors [Civil Appeal No 5785 Of 2019]

    The Supreme Court of India has confirmed that the consumer fora has the power under the Consumer Protection Act 1986 to set aside one-sided terms in contracts...
    IndiaConsumer Protection
    Tuli & Co
    Tuli & Co
  • Article

    Unscrupulous Coaching Institutes Have No Right To Retain Fees Of Students Who Leave The Course Midway Due To Dissatisfaction With The Services

    DCDRC, Ernakulam, Kerala, while considering the matter where an ex-student of VLCC Institute who had enrolled in 2 courses, cancelled her admission due to delays in classes and her weak health, and had claimed a refund from the institute, ...
    IndiaConsumer Protection
    Ethical Legal Consultants
    Ethical Legal Consultants
  • Article

    SEBI Restricts News Anchor And Family From Dealing In The Securities Market

    Mr. Ghai hosts a show called Stock 20-20 on CNBC Awaaz before market hours, which features recommendations on certain stocks to be bought and sold during the day.
    IndiaCorporate/Commercial Law
    Finsec Law Advisors
    Finsec Law Advisors
  • Article

    Google V. Competition Commission Of India – A Case Review

    The Competition Commission of India ("CCI") had on October 20, 2022, passed an order against Google LLC and Google India Private Limited ("Google") directing Google...
    IndiaAntitrust/Competition Law
    Argus Partners
    Argus Partners
  • Article

    Dark Pattern In E-Commerce: Flipkart, Seller Ordered To Refund For Misrepresented Nokia Phone

    In a notable victory for consumer rights, the District Consumer Disputes Redressal Commission, Gurugram, on July 2, 2025, ruled in favour of Vedant Verma, a consumer who received a second-hand Nokia phone...
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
  • Article

    Shaadi.com's 30-Day Money Back Guarantee Ad Blocked By Indian High Court

    The age-old adage, "If it sounds too good to be true, it probably is," seems fitting for the recent legal tussle between Matrimony.com Ltd. and People Interactive...
    IndiaConsumer Protection
    Global Advertising Lawyers Alliance (GALA)
    Global Advertising Lawyers Alliance (GALA)
  • Article

    Growing Incidences Of Unfair Trade Practices In India

    The term Unfair Trade Practice broadly refers to any fraudulent, deceptive or dishonest trade practice.
    IndiaConsumer Protection
    Global Advertising Lawyers Alliance (GALA)
    Global Advertising Lawyers Alliance (GALA)
  • Article

    Standard Regulating Reviews On E-commerce Platforms

    India has one of the fastest growing e-commerce markets in the world and e-commerce transactions have steadily increased across the nation during the past several years.
    IndiaConsumer Protection
    Obhan Mason
    Obhan Mason
  • Article

    Service Charge: Is It A Charge Or A Choice?

    In January, 2017, many newspapers and articles covered a story where they reported that the Ministry of Consumer Affairs, Food and Public Distribution has declared the service charges...
    IndiaMedia, Telecoms, IT, Entertainment
    S.S. Rana & Co.
    S.S. Rana & Co.
  • Article

    BookMyShow Walks In Ticketmaster's Shoes: The Way Forward For Reseller Platforms

    The post-pandemic boom in the entertainment industry has brought focus on booking agents, such as Ticketmaster and BookMyShow that have increasingly become targets of ticket scalping.
    IndiaConsumer Protection
    Anagram Partners
    Anagram Partners
  • Article

    E-Commerce Rules 2020, A Boon Or A Bane?

    Buying products off of an online marketplace or an e- commerce ecosystem might seem a bit daunting of a task especially after all the recent reports of scams and unfair trade practices that users of such platforms are falling prey to.
    IndiaConsumer Protection
    Legacy Law Offices
    Legacy Law Offices
  • Article

    "Matured In American Oak Casks"...Or Not? - Diageo vs FSSAI In India

    India's food safety regulator has challenged Diageo's Royal Challenge whisky labeling, questioning claims about maturation in American oak casks and the presence of imported Scotch. The FSSAI's enforcement action raises critical questions about how alcoholic beverage manufacturers substantiate age claims, ingredient disclosures, and product characteristics under India's evolving regulatory framework.
    IndiaConsumer Protection
    Global Advertising Lawyers Alliance (GALA)
    Global Advertising Lawyers Alliance (GALA)
  • Article

    ASCI Guidelines On Deceptive Design Patterns In Digital Media Advertisements

    Advertising Standards Council of India (ASCI) had earlier published self-regulatory guidelines for Online Deceptive Design Patterns in Advertising (ASCI Guidelines) in order to address...
    IndiaMedia, Telecoms, IT, Entertainment
    Khaitan & Co.
    Khaitan & Co.
  • Article

    Finfluencers, Beware!

    The buzz word ‘finfluencers' has reportedly been making the rounds in the hallways of Securities and Exchange Board of India (SEBI) since early 2022.
    IndiaConsumer Protection
    Khaitan & Co.
    Khaitan & Co.
  • Article

    Guidelines For Prevention And Regulation Of Dark Patterns 2023

    The Department of Consumer Affairs shared the draft "Guidelines for Prevention and Regulation of Dark Patterns, 2023" on September 6, 2023, which will be implemented...
    IndiaConsumer Protection
    Lex Orbis
    Lex Orbis
  • Article

    Consumer Victory: Samsung Liable For Faulty Handset And Unfair Trade Practice

    The District Consumer Disputes Redressal Commission-I, Delhi, has delivered a significant ruling holding Samsung India Electronics and its authorized service centre jointly liable for deficiency...
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
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