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The Consumer Protection Act, 2019 ("Act") received the assent of the President of India and was published in the official gazette on August 9, 2019.

In the first article in the series, we explored the potential causes of action that a voice artist (like Lehrman) could bring against an AI tool developer (like Lovo) under Indian Data Protection laws.

The RBI on 14th January, 2026 released the Internal Ombudsman Directions for Credit Information Companies, and only days after on 16th January 2026 released the Integrated Ombudsman Scheme.

In what could be touted as a significant ruling, Maharashtra Real Estate Regulatory Authority has paved the way for a pragmatic perspective by interpreting that be it a purchase for investment or for personal usage, ...

On December 5, 2024, the Parliament passed the Bharatiya Vayuyan Vidheyak, 2024 ("New Aircraft Act")[1] replacing the Aircraft Act, 1934 ("Aircraft Act")...

The Ministry of Consumer Affairs, Food and Public Distribution through the Department of Consumer Affairs has issued the Consumer Protection (E-Commerce) Rules, 2020 under the Consumer Protection Act, 2019 ...

Deceptive and false advertising is not only unethical; they distort competition and, of course, consumer choice. An advertisement becomes misleading or...

In a significant ruling reinforcing the rights of insured consumers, the District Consumer Disputes Redressal Commission, Ernakulam, has held Future Generali India...

Even with a robust structure by the Consumer Protection Act 2019, several significant issues exist in the realization of the said act.

In a decisive ruling fortifying the rights of homebuyers, the Delhi State Consumer Disputes Redressal Commission has held E-Homes Infrastructure Pvt. Ltd.

On 9 September 2026, the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, notified the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 (2026 Amendment), amending the Consumer Protection (E-Commerce) Rules 2020 (E-Commerce Rules).

While promoting financial inclusion, rapid evolution of the digital lending sector in India simultaneously ushered in grave consumer protection risks in the form of opaque pricing, aggressive collection methods...

The Department of Consumer Affairs issued draft guidelines on E-commerce on August 02, 2019.

As the law of economics clearly proves that demand and supply are directly proportional to each other.

Conduct of prize draws and competitions by sellers (herein referred to as the ‘Sponsor') to attract customers and sale of their products is a common practice in India. Promotional schemes...

The Insolvency and Bankruptcy Code (IBC), 2016 aims to strike a balance between the interests of debtors and creditors while ensuring the smooth resolution of insolvency cases.

On June 9, 2022, the Central Consumer Protection Authority (CCPA) of India issued Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading...