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There is a need for collaboration with industry participants and coordination among the various regulatory bodies responding to blockchain and cryptocurrency.

The Council of the European Union adopted its position at first reading on the draft directive on consumer collective redress in the EU.

The laws in the United Kingdom (UK) and the European Union (EU) provide consumers with the right to change their minds and cancel online purchases within a 14-day period.

As the DMCC Act comes into force in the UK, the EU is not sitting still on consumer law either.

Following on from our blog here on the Northern Ireland Protocol and explaining the introduction of the new UKNI mark, we now have some further clarity on when and how to use UKNI marking...

Peggy Chow, Kaman Tsoi, Duc Tran and Claire Wiseman join Aoife Xuereb to discuss the increasing use of AI in consumer sector digital marketing strategies...

The Competition and Markets Authority (CMA) has recently issued a consultation on its draft guidance for businesses that market their products and services as being 'green' or 'eco-friendly' (Guidance).

The High Court recently handed down judgement in the claim brought by the Competition & Markets Authority ("CMA") against Care UK.

If ever there was a document which shows how the consumer regulatory regime is a complex tapestry, it's the Chartered Trading Standards Institute's (CTSI) Guidance for Traders on Pricing Practices.

The Digital Markets, Competition and Consumers Act 2024 (DMCC) became law on 24 May 2024. It was one of the last pieces of legislation to go through under the 2022 – 2024 Sunak Conservative government during...

We've had the longest day. It's July already. The Competition and Markets Authority has had its superpowers to enforce consumer law directly (under the Digital Markets, Competition and Consumers Act 2024)...

The European consumer group BEUC has made a complaint to the European Commission and various national regulators about SHEIN for its use of deceptive...

The Chartered Trading Standards Institute (CTSI) has updated its guidance for traders on pricing practices in light of the changes in the Digital Markets, Competition and Consumers Act 2024 (DMCCA) as well as other changes to consumer law.

Drip pricing is when an initial price for a product or service is presented to a consumer only for additional mandatory charges to be added to it further along the customer journey.

It is estimated that £23 billion of online purchases of goods and service every year are potentially influenced by online reviews.

On 31 July 2023 the FCA introduced a new Consumer Principle which requires ‘firms to act to deliver good outcomes for retail customers'. The FCA now wants to see regulated...

The UK Government has today announced that the subscription-related provisions of the Digital Markets, Competition and Consumers Act 2024 (DMCCA) are now expected to enter into force in January 2027.