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Part of operating a business can involve receiving and taking onboard both positive and negative feedback from customers.

Social media is a great tool to raise brand awareness and customer loyalty, so ensure you maximise your online presence.

The ACCC will take enforcement action against social media influencers and brands whose activities breach the ACL.

This decision outlines the potential pitfalls of an employee making public comments on Facebook outside of work hours.

There is a growing trend for employees to be using their own personal electronic device for work purposes.

An employer has appealed against a decision ordering reinstatement of an employee dismissed for posting offensive comments Facebook.

The company claimed that his Facebook posts breached its social media policy and reflected adversely on its reputation.

A positive and clear social media policy will encourage responsible social media use and swiftly manage any misuse.

Information shared publicly could be used as evidence against you or put you at risk of breaching the Family Law Act.

Businesses seeking to raise capital through CSEF typically advertise online through a crowd funding platform website.

Two media companies have been ordered to pay $1.2 million in damages to a freelance photojournalist.

Optus' footy war over its 'TV Now' service ended when its application for leave to appeal to the High Court was refused.

Businesses could be held liable for defamatory comments posted by third party users who engage with social media content.

If you have a corporate or branded Facebook page, or engage in other social media, you should monitor user comments.

The national promotion by Krispy Kreme doughnuts may have led to contraventions of COVID-19 social distancing rules.

No one should have to put up with harassment or bullying, whether it be in the workplace, the street or on the Internet.

There are no uniform global defamation laws, so plaintiffs can use a forum most likely to favour their legal action.