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ARTICLE · 01 AUGUST 2012

When workplace grumbles are shouted through a social media megaphone…

A positive and clear social media policy will encourage responsible social media use and swiftly manage any misuse.

AustraliaEmployment and HR

Facebook is a word that did not appear in decisions of Fair Work Australia (FWA), the federal industrial tribunal, until 2009. Since that first mention, there have been over 20 decided cases involving unfair dismissal claims by employees who were sacked over the content of posts on their Facebook page.

Social media is in the workplace to stay. Now more than ever is it crucial for organisations to have an effective social media policy to avoid unnecessary litigation.

In a recent Facebook dismissal case (in which the claim for unfair dismissal failed), FWA said:

"Postings on Facebook and the general use of social networking sites by individuals to display their displeasure with their employer or a co-worker are becoming more common. What might previously have been a grumble about their employer over a coffee or drinks with friends has turned into a posting on a website that, in some cases, may be seen by an unlimited number of people..."

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