What are the strongest development trends on the SSC/BPO market?
And what process servicing models will bring tangible profits to
companies? TMF Poland Commercial Director Rafał Nadolny
discusses with Outsourcing&More magazine.
We are discussing the latest trends in the BSS and relations
between the service suppliers and their customers with Rafał Nadolny, Commercial Director at TMF Poland and Michał Bielawski, Vice
President of the Management Board of ADAPTIVE Solutions &
Advisory Group.
Looking at the dominating trends on the SSC/BPO market
we can get an impression that the companies are continuously faced
with the either-or choice. They decide to either outsource or
create their own shared services centre. Is it at all possible to
avoid this either-or discourse in this situation?
