The key is trust and transparent processes.
The climate of polarization and instability that Peru is
experiencing is reflected in labour conflicts. In the past
year, widespread political unrest has been led by collective
actions of labour protests. We have calculated that one labour
claim is generated for every 36 Peruvian workers, either through an
inspection by the labour authority (Sunafil) or a trial in the
Judiciary. In fact, in three years, inspections have doubled
and labour lawsuits are the second most common type of claim in the
country, behind family matters and higher than criminal
matters.
Based on this, we worked on the first Labour Conflict Study
(ECLA) to find out if what was being reported in public information
was borne out in experience in private sector
workplaces. Labour conflicts arise within employers and, if
they do not find a channel internally, they escalate to the
streets, to social networks, to labour inspectors or judges.