On 24 March 2020, the MFSA issued a circular providing
information to the general public on consumer protection measures
being taken by the Authority in relation to COVID-19. The MFSA
re-assured consumers that it is closely monitoring and engaging
with regulated entities to understand any potential impact of
COVID-19 on the entities' business and their clients. The MFSA
stressed the importance of the paramount principle, which is
applied across all financial services practice areas, of
'always treating customers fairly.'
The MFSA appealed for caution when deciding on whether to
invest, buy or sell an investment during these unprecedented times.
Information circulated to potential investors by MFSA regulated
entities may quickly become outdated, especially if it contains
forecasts. Up to date financial information on the issuers may not
necessarily be available given that various reporting deadlines
have been extended in the light of the current
