ADDITIONAL DIGITAL SERVICES ALSO ENHANCED
In a bid to continue refining the service it offers to
customers, Bank of Valletta recently introduced further
improvements to a number of customer-facing touchpoints across
Malta and Gozo. These improvements provide more flexible solutions
that positively impact the customer experience from the Bank's
branch network, while at the same time improving a number of
digital services.
Enhanced Opening Hours from fourteen locations
During the past weeks, BOV introduced longer opening hours in a
number of additional branches, bringing the total number to
fourteen. Fgura, Marsaskala, Naxxar, Santa Venera, Qormi,
Żebbuġ and Żejtun have been added to the other
branches that already offered such services, namely Buġibba,
Mosta, Paola, San Ġwann, Sliema, Victoria and
Żurrieq.