Transparency Of Information And Generative Artificial Intelligence: The Italian Competition Authority Accepts DeepSeek Commitments Tackling Hallucinations In AI Models

With decision no. 31784 of 16 December 2025 (the “Decision”), the Autorità Garante della Concorrenza e del Mercato (“AGCM”) closed investigation no. PS12942 against Hangzhou DeepSeek Artificial Intelligence Co., Ltd. and Beijing DeepSeek Artificial Intelligence Co., Ltd. (jointly, “DeepSeek”) by accepting the commitments presented by DeepSeek regarding user information on the risks associated with so-called “hallucinations” of AI models.

AGCM contended that DeepSeek was providing insufficient information to its users about the possibility that their AI models could generate output containing inaccurate, misleading, or false information. Before the proceedings began, DeepSeek was only displaying a generic notice to its users informing them that they were accessing an AI system and that the replies provided were “for reference only”.