Innovating For Growth: Designing A Digital Services Strategy

The below article was originally published in The Lawyer in March 2021, as part of its Business Leadership Series.

Matheson's head of digital services Tom Connor shares his insights into working as part of the senior management team to design, execute and lead the evolving digital transformation strategy at Ireland's largest law firm.

The events of the past year have significantly altered the way in which many people and businesses think about how and where we work. While questions remain about how permanent some of these changes will prove to be, one area of change which is unlikely to reverse is the significant acceleration in the pace of digital transformation and the adoption of technology in sectors which were previously slow to embrace such change. Microsoft CEO, Satya Natella, captured the nexus between COVID-19 and digital transformation during the company's quarterly earnings call earlier last year when he said: "We've seen two years' worth of digital