Artificial Intelligence And The Impact On HR Practices

The recent proliferation of artificial intelligence technologies continues to have a profound impact on the operations of companies in all industries and sectors. Human resources management is an area which can benefit greatly from the efficiencies gained through its adoption. However, certain issues can arise which employers need to be cognisant of. Our Employment & Benefits team examines the use of AI solutions in three main areas of HR, namely: recruitment, performance management and employee monitoring.

Artificial Intelligence (AI) systems are increasingly being adopted by HR practitioners. Its benefits can include increased productivity, efficiency and cost reductions. However, while case law is yet to be developed, there is potential for a broad range of claims from employees or job applicants where AI has made or influenced an unfair, biased or discriminatory decision affecting their employment.