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ARTICLE · 05 FEBRUARY 2015

ComReg Issues Decisions In Cloud9 Roaming Dispute – Eircom And Vodafone

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ComReg confirmed on 8 August 2014 that it would accept both disputes. At the same time, ComReg confirmed the scope of the disputes.

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Copies of ComReg's Final Determinations are available from ComReg's website:
Vodafone dispute final determination and eircom dispute final determination.

In our September 2014 ezine, we reported on two separate requests for dispute resolution submitted by alternative roaming provider Cloud9 Mobile Communications Limited ("Cloud9") to ComReg under the dispute resolution framework in regulation 31 of the Framework Regulations 2011 (SI 333 of 2011). The requests related to certain terms and conditions imposed by eircom Ltd ("eircom") and Vodafone Ireland Ltd ("Vodafone") on Cloud9 for facilities and support services for the separate sale of roaming services. 

ComReg confirmed on 8 August 2014 that it would accept both disputes. At the same time, ComReg confirmed the scope of the disputes.  In summary, the scope of the disputes included an assessment by ComReg as to whether eircom / Vodafone were entitled to impose the following charges on Cloud9:

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