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ARTICLE · 30 JUNE 2025

EU Accessibility Requirements – Central Bank Contacts Firms

William Fry LLP
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The European Accessibility Act ((EU) 2019/882) (EAA) is a directive that aims to improve the accessibility of a wide range of consumer products and services...

IrelandFinance and Banking
Shane Kelleher
Shane Kelleher
Louise McNabola
Louise McNabola
Jane Balfe
Jane Balfe
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The European Accessibility Act ((EU) 2019/882) (EAA) is a directive that aims to improve the accessibility of a wide range of consumer products and services, including websites, ATMs, smartphones, consumer banking services, e-books, and telecommunications, for people with disabilities.

It has been transposed into Irish law pursuant to the European Union (Accessibility Requirements of Products and Services) Regulations 2023 (Irish Regulations), which come into operation on 28 June 2025.

The new accessibility obligations will affect, among others, Credit Institutions, Payment Institutions, Electronic Money Institutions, and MiFID Investment firms.

On 23 June 2025, the Central Bank of Ireland (Central Bank) (the compliance authority in respect of consumer banking services under the Irish Regulations) contacted certain regulated firms to advise that those intending to avail of an exemption under the Irish Regulations must first provide the Central Bank with

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