Introduction
In a progressive move towards greater accessibility and
efficiency, the Maharashtra Real Estate Regulatory Authority
(MahaRERA) has issued Circular No. 49/2025, dated September 12,
2025, introducing a Standard Operating Procedure (SOP) for
conducting hearings through a hybrid mode. This initiative follows
the directions of the Hon'ble Bombay High Court in Writ
Petition (L) No. 11502 of 2025, which mandated the implementation
of hybrid hearings for complaints and non-compliance applications
filed under the Real Estate (Regulation and Development) Act, 2016
(RERA).
Background
The RERA Act, 2016 was enacted to ensure transparency,
accountability, and protection of consumer interests in the real
estate sector. Under Section 31 of the Act, any aggrieved person
can file a complaint before MahaRERA for contraventions of the Act,
Rules, or Regulations. Additionally, Section 38(2) empowers the
Authority to regulate its own procedure, subject to the
