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ARTICLE · 04 SEPTEMBER 2017

Cashless Transactions - Are E-Wallets Convenient Or Caution-Worthy?

The demonetization exercise carried out late last year has resulted in a rise in individuals and businesses adopting digital technology, particularly e-wallets, for transactions.

IndiaCriminal Law
KV Karthik
KV Karthik
Arjun Rajagopalan
Arjun Rajagopalan

The demonetization exercise carried out late last year has resulted in a rise in individuals and businesses adopting digital technology, particularly e-wallets, for transactions. While this is a welcome move, one must also understand that the technologies and business models backing e-wallets are fairly nascent in India, thereby exposing customers to potential fraud risks, including the following:

  • Phishing Frauds – Fraudsters may use phone calls, SMS messages, or email to trick users into divulging their PINs or other personal information that may result in embezzlement of virtual money from the wallet.
  • Intrusion/Cyber Attack – Fraudsters may hack into the mobile money platform and manipulate wallets to their gain.

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