In words of Lord Petyr Baelish, "Chaos is not a pit,
Chaos is a ladder."
You might have come across this cliché - COVID-19 has
accelerated the shift to digital. With ongoing lockdowns and a
projected recession, businesses are struggling to keep up with
day-to-day operations and making tough decisions like layoffs,
salary-cuts, and Capex rollbacks. While the present seems bleak and
the future looks uncertain, businesses find themselves amidst an
unprecedented crisis with only one thing certain: The future is
digital.
While some industries quickly adapted to remote work and digital
tools, others had to deal with multiple challenges to maintain
business continuity. Business leaders have been busy with the
adaptation of new operating models, optimizing business processes,
measuring RoI of various spends, and gauging long-term business
impact through data science and data-driven scenario
simulations.