Self-Regulation: EdTech's Solution To Increased Regulatory Intervention

Forerunning companies in the Indian edtech space have collectively formed a consortium named the India EdTech Consortium ("IEC") under the aegis of the Internet & Mobile Association of India ("IAMAI"). The members of the IEC have agreed to a self-regulatory mechanism that involves adherence to a common code of conduct ("Code"). The IEC includes startups in the education technology space such as Byju's, Careers 360, Great Learning, Simplilearn, Toppr, Unacademy, etc. Formed with the goal of increasing and diversifying access to quality affordable education, the IEC adopts a two-tier mechanism for the redressal of grievances relating to a member's failure to adhere to the Code. Under this mechanism, an aggrieved party may first file a complaint with Tier I and upon a failure by the IEC member to resolve the complaint within 30 days, escalate it to Tier II. The aggrieved party may also file an appeal before Tier II against any decision of a member following the Tier I