Log in or register
Share on LinkedInShare on LinkedIn

ARTICLE · 14 NOVEMBER 2022

Are Cab Aggregators Staring Down The Barrel Of A Gun In India?

Khaitan & Co.
Khaitan & Co.
Contributor
Khaitan & Co.

Khaitan & Co.

Founded in 1911, Khaitan & Co is a heritage law firm that has been a trusted adviser to leading...

View firm profile
Explore more from Khaitan & Co.

Cab aggregators (Aggregators) in India are currently facing a battle on three fronts. First, is with the drivers who are heavily unionised, and as a result have significant influence.

IndiaCompliance
Karun Cariappa
Karun Cariappa
Supallab Chakraborty
Supallab Chakraborty
Author LinkedIn connections

Cab aggregators (Aggregators) in India are currently facing a battle on three fronts. First, is with the drivers who are heavily unionised, and as a result have significant influence. Their grievance primarily relates to a lack of transparency in the fares, lack of margin, and liquidity issues. Second, is with the customers who are disgruntled with the lack of customer service caused due to unwarranted cancellation, safety concerns and poor maintenance of vehicles. Third, are the authorities (often the state traffic police) who are unable to reconcile the Aggregator model with the existing motor vehicle laws.

In order to resolve these issues satisfactorily, the Ministry of Road Transport and Highways of the Government of India issued the model Motor Vehicles Aggregator Guidelines on 26 November 2020 (Model Legislation). The Model Legislation is intended to act as a guiding framework for the state governments to frame laws applicable to Aggregators in their

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

Register for freeORLog in

The content of this document does not necessarily reflect the views / position of Khaitan & Co but remain solely those of the author(s). For any further queries or follow up, please contact Khaitan & Co at [email protected].

Related Articles

Legal Intelligence Newsletters: sign up for the latest legal and regulatory news on your chosen topics

Read more about

See more popular content from

Article

The New Accessibility Conformance Regime: Key Takeaways From The Draft RPwD (Amendment) Rules, 2026

The Ministry of Social Justice and Empowerment has issued draft notification S.O. 3962(E) dated 16 July 2026, proposing amendments to the Rights of Persons with Disabilities Rules, 2017, published in the Extraordinary Gazette on 20 July 2026. This follows the Supreme Court's direction in Rajive Raturi versus Union of India on 8 November 2024, mandating the government to delineate mandatory, non-negotiable accessibility rules under Section 40 of the Rights of Persons with Disabilities Act, 2016, by segregating binding provisions from the guidelines under Rule 15 of the 2017 Rules.
IndiaCompliance
IndiaLaw LLP
IndiaLaw LLP
Article

Between Summons And Bail: What Should An Un-Arrested Accused Do After Cognizance In White-Collar Crime Cases?

A recurring problem arises in white-collar crime prosecutions. A person may first receive notices or summons from the ED, CBI, SFIO, EOW or another investigating agency. At that stage, the agency is investigating. A person may be called to answer questions, produce documents or explain transactions during the investigation. He cooperates, appears whenever called, and is consciously not arrested.
IndiaCompliance
Corporate Professionals - Advisors & Advocates
Corporate Professionals - Advisors & Advocates
Article

Navigating The Complexities Of Cross-Border Compliance: Legal Challenges And Strategic Risk Management

In today’s rapidly evolving global business landscape, multinational corporations (MNCs) must navigate complex regulations, enforcement mechanisms, and cultural expectations across jurisdictions. Compliance is not just a legal requirement but a crucial aspect of responsible corporate governance, ensuring operational integrity and long-term success. Businesses must align with diverse legal, regulatory, and ethical standards, adapting to variations in laws and enforcement while managing risks effectively.
IndiaCompliance
MZM Legal, Advocates & Legal Consultants
MZM Legal, Advocates & Legal Consultants
Article

APEDA Adjudication Of Penalties Rules 2026: A Complete Breakdown Of The New Compliance Framework

The Indian export ecosystem for agricultural and processed food products has seen a significant regulatory update with the notification of fresh adjudication rules. The Central Government, acting through the Ministry of Commerce and Industry, issued these rules by invoking its powers under clauses (ma) and (mb) of sub-section (2) of section 32, read together with section 25A of the Agricultural and Processed Food Products Export Development Authority Act of 1985.
IndiaCompliance
IndiaLaw LLP
IndiaLaw LLP
Article

Ministry Of Labour And Employment Operationalises The Provisions On Payment Of Statutory Bonus

On 25 August 2026, the Ministry of Labour and Employment issued two notifications (Notifications) under the Code on Wages, 2019 (Wage Code), thereby operationalising specified provisions relating to payment of statutory bonus for establishments for which the appropriate government is the Central Government. The Wage Code consolidates the legislative framework governing wages and related employee entitlements, including the regime previously governed by the Payment of Bonus Act, 1965.
IndiaEmployment and HR
Khaitan & Co.
Khaitan & Co.
Article

Punjab And Haryana High Court Strikes Down JAO - FAO Retrospective Amendment As Unconstitutional

The Hon’ble Punjab and Haryana High Court (HC) in Jyoti Sareen vs. UOI & Others (CWP No. 15791-2024 (O&M)) (Order) held the retrospective amendments carried out vide the Finance Act, 2026, with respect to the powers of the Jurisdictional Assessing Officer (JAO) to issue a reopening notice under section 148 (Reopening Notice) of the Income-tax Act, 1961 (IT Act), as unconstitutional, being violative of the ‘doctrine of separation of powers’ and thus violative of Article 14 of the Constitution of India.
IndiaGovernment, Public Sector
Khaitan & Co.
Khaitan & Co.
Article

Supreme Court Clarifies Applicability Of SARFAESI Remedies For A Secured Creditor Who Acquires An NPA From A Non-notified NBFC

In Kotak Mahindra Bank Limited v Trupti Sanjay Mehta and Others, 2026 INSC 943 (Kotak Mahindra), the Hon’ble Supreme Court of India considered whether a bank as defined under Section 2(1)(c) of the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 (SARFAESI Act) could invoke the provisions of the SARFAESI Act to recover a secured debt acquired from an entity which was not covered under the ambit of the SARFAESI Act at the time of disbursement of the loan.
IndiaFinance and Banking
Khaitan & Co.
Khaitan & Co.
Article

DOT Notifies Telecom Network Authorisation Rules, 2026: What Has Changed?

On 20 July 2026, the Department of Telecommunications (DoT) notified the Telecommunications (Authorisation for Telecommunication Network) Rules, 2026 (Rules). The Rules operationalise Section 3(1)(b) of the Telecommunications Act, 2023 and establish a framework for six categories of telecommunication network authorisations: infrastructure provider (IP) (formerly, IP-I), digital connectivity infrastructure provider (DCIP), internet exchange point (IXP) provider, satellite earth station gateway (SESG) provider, cloud-hosted telecommunication network (CTN) provider and mobile number portability (MNP) provider.
IndiaMedia, Telecoms, IT, Entertainment
Khaitan & Co.
Khaitan & Co.