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ARTICLE · 11 APRIL 2003

A drive towards QUALITY: An insight on Six Sigma

IndiaAccounting and Audit
Arvind Iyer
Arvind Iyer

As part of the regular management jargons thrown across to many of us, Six Sigma is one. Considering the facts that world over multinational giants are striving to deliver on quality, six sigma ensures that everything done within a company reflects a quality standard that is almost perfect.

Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. To achieve Six Sigma quality, a process must produce no more than 3.4 defects per million opportunities. An "opportunity" is defined as a chance for nonconformance, or not meeting the required specifications. This means we need to be nearly flawless in executing our key processes. Six Sigma is a vision toward and a philosophy that is part of a committed business culture.

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