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ARTICLE · 01 DECEMBER 2023

FTC Decision With Global Tel*Link Signals Expectations For Use Of Testing Environments

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The FTC recently announced a settlement with Global Tel*Link, a telecommunications company that contracts with prisons and jails to provide communication services to incarcerated individuals and their families.

GlobalPrivacy
Kristi L. Thomas
Kristi L. Thomas
Wynter Deagle
Wynter Deagle
Dane Brody Chanove
Dane Brody Chanove
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The FTC recently announced a settlement with Global Tel*Link, a telecommunications company that contracts with prisons and jails to provide communication services to incarcerated individuals and their families. Those who use their services create accounts with the company and are required to provide not only usernames and passwords but also Social Security numbers and government ID numbers. The company also collects financial account information as well as names and addresses. The company included in its marketing materials promises about security, including that it was the "cornerstone of what we do." The company also made promises about its security in RFPs to prisons and jails.

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