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ARTICLE · 13 FEBRUARY 2024

Operational Resilience – Predicting The Unpredictable

Firms and senior management must keep up with rising regulatory expectations, be ready to co-operate and be prepared to proactively offer redress where appropriate...

GlobalFinance and Banking

Firms and senior management must keep up with rising regulatory expectations, be ready to co-operate and be prepared to proactively offer redress where appropriate

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Six years on from the Basel Committee on Banking Supervision's (BCBS's) consultation on the implications of cloud computing and other technologies for banks and banking supervision, what we now refer to as operational resilience has matured into a more comprehensive regulatory policy covering business continuity, incident management, critical supplier management, and more, in many jurisdictions and across financial services.

As well as developments in regulatory policy, the sources of likely disruption – from the profile of cyber threats to geopolitics – shift continuously. Firms must continue to look ahead. Insights into regulatory expectations and practical examples of what regulators focus on when things go wrong come from enforcement actions, which are therefore a useful source of lessons for

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