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ARTICLE · 10 AUGUST 2017

Alternative Consumer Dispute Resolution

Michael Kyprianou & Co. LLC
Michael Kyprianou & Co. LLC
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The House of Representatives, for the purpose of alignment with the European Union Act, Directive 2013/11 / EU, voted on the Alternative Dispute Resolution Law of 2017.

CyprusLitigation, Mediation & Arbitration
Michael Kyprianou & Co LLC
Michael Kyprianou & Co LLC
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The House of Representatives, for the purpose of alignment with the European Union Act, Directive 2013/11 / EU, voted on the Alternative Dispute Resolution Law of 2017.

This law will apply to out-of-court settlements of domestic and cross-border disputes concerning contractual obligations arising from sales or service contracts between a trader operating in the Republic and a consumer residing in the Republic or a Member State of the European Union.

This law will not apply, inter alia, in the following cases:

  • proceedings in consumer complaints investigated through the operational systems of the trader
  • in differences between traders- in direct negotiations between a consumer and a trader

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