Resolving issues with Chinese suppliers – KLM BlueBiz blog post

Question: "I bought goods from a Chinese supplier, but after my full payment they sent me a container containing products with a market value of close to zero! I want my money back. What can I do?"

"Unfortunately, fraud in sourcing is not uncommon in China. Although the risks will never be eliminated, there are ways to protect from these kind of situations in advance, for example by verifying the credentials of Chinese counterparts and their legal representative, having a detailed written contract in place under Chinese laws and making sure all aspects of each purchase order are on paper and confirmed by the Chinese supplier with their company stamp. This will not only decrease the chance of fraud, but will also make it much easier to take legal action.