On May 8, 2018, Google introduced its "Duplex" AI
system which impressively called a restaurant and salon to set up
appointments, and took steps to pretend to be human by inserting
"umms" and "ahs" into the conversation, while
the person on the other end appeared to be unaware that they were
talking to a program.
The system not only dealt with a difficult individual on the
other side, but, it also took steps to determine the
restaurant's wait times for the time that Google's
Assistant's master (which is what I have my iPhone, call me)
wanted to get there with his four friends. The legal system,
unsurprisingly, has largely been resistant to technological
advancement – I commented on this back when I felt the need
to serve a defendant via Instagram. The question for most has
always been, why? Frankly, it is because the legal industry's
main pillars are built on three fundamental truths about the
profession, which hold true until today – A lawyer is defined
by its