Share on LinkedInShare on LinkedIn

ARTICLE · 16 MAY 2018

Google's New AI System – What Does It Mean For The Legal World?

On May 8, 2018, Google introduced its "Duplex" AI system which impressively called a restaurant and salon to set up appointments, and took steps to pretend to be human by inserting "umms" and "ahs"...

CanadaTechnology
MacDonald & Associates
MacDonald & Associates
Author LinkedIn connections

On May 8, 2018, Google introduced its "Duplex" AI system which impressively called a restaurant and salon to set up appointments, and took steps to pretend to be human by inserting "umms" and "ahs" into the conversation, while the person on the other end appeared to be unaware that they were talking to a program.

The system not only dealt with a difficult individual on the other side, but, it also took steps to determine the restaurant's wait times for the time that Google's Assistant's master (which is what I have my iPhone, call me) wanted to get there with his four friends. The legal system, unsurprisingly, has largely been resistant to technological advancement – I commented on this back when I felt the need to serve a defendant via Instagram. The question for most has always been, why? Frankly, it is because the legal industry's main pillars are built on three fundamental truths about the profession, which hold true until today – A lawyer is defined by its

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

See more popular content from