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ARTICLE · 25 OCTOBER 2019

Being The Victim Of An IT Security Breach Is Not Enough To Claim Damages

In the matter of Bourbonnière v. Yahoo! Inc.1, the Quebec Superior Court applied the principles laid down by the Quebec Court of Appeal in the Sofio2...

CanadaTechnology

In the matter of Bourbonnière v. Yahoo! Inc.1, the Quebec Superior Court applied the principles laid down by the Quebec Court of Appeal in the Sofio2 decision and confirmed that being a victim of an IT security incident does not in and of itself give rise to a claim for damages by the victim.

1. Overview of the facts

Following Yahoo!'s disclosure in 2016 that personal and financial information in the user accounts of 500 million of its subscribers had been stolen by hackers, Ms. Bourbonnière sought authorization to bring a class action on behalf of all persons in Quebec who were potential victims of data theft due to this successful cyber-attack against Yahoo!'s platforms.

Her proceeding alleged psychological and emotional distress, potential financial losses from the hackers' unauthorized access to Yahoo! user accounts, and annoyance and inconvenience resulting from the sending of spam from her email address to her acquaintances.

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