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ARTICLE · 30 JUNE 2025

CRA Communications For Businesses: Mandatory Transition Starting May 2025

As of June 16, 2025, the CRA will begin sending most correspondence to existing and new business owners electronically via My Business Account.

CanadaTax

As of June 16, 2025, the CRA will begin sending most correspondence to existing and new business owners electronically via My Business Account.

What Is Changing?

The Canada Revenue Agency (CRA) is changing their default communication format from mail to electronic communication for all businesses. The CRA will no longer by default send most correspondence by paper mail. Instead, letters, statements, and notices will be delivered electronically through My Business Account, with email notifications issued when new items are available.

Key Implementation Dates

  • May 12, 2025 – Online mail becomes the default for newly registered business numbers and program accounts (e.g., GST/HST, payroll, corporate income tax).

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