Article by
Philip Hunter
Value through your people
In growing their businesses Canadian banks need to be
conscientious in their activities. To deliver value they must fully
understand and leverage their most important asset: their people.
From the C-suite to front-line staff, people have a significant
impact on the sustainability and success of banking organizations.
Understanding workforce performance is key to building effective
talent management strategies for attracting new talent, addressing
skill needs, understanding pivotal roles and developing the banking
leaders of the future.
This PwC study of workforce composition and performance in the
Canadian banking sector included a review of data submitted for
calendar years 2006 to 2010 from a sample of both large and
medium-sized Canadian banks who are Saratoga human capital
effectiveness measurement clients. An average of eight unique
organizations participated in Saratoga during that time