Executive summary
Canadian retailers continue to experience challenging times with
difficult domestic and global economies, changing consumer
behaviour and an increasingly competitive retail landscape. While
changing economic conditions will persist to greatly impact
retailers, the results of our security survey for 2012 show signs
of relative stability, as retailers redefine the role of loss
prevention, the activities used to monitor threats and deal with
criminal activity. The responses for the survey indicate that
Canadian retailers are continuing to protect themselves against
internal and external criminal activities and other sources of
loss.
Retailers indicated that they employ theft prevention policies
and procedures for internal and external theft, vendor or supplier
fraud and pirating of intellectual property. Used in conjunction
with new technology and proven theft prevention methods, most
Canadian retailers have the capability to monitor and
