It goes without saying that organizations' use of
videoconferencing is at an all-time high as many businesses have
converted to remote work. Like all technologies, videoconferencing
poses unique cybersecurity and data privacy risks.
Recognizing the surge in videoconferencing, the Office of the
Privacy Commissioner of Canada (the
“OPC”) has published tips to ensure
compliance with privacy laws during videoconferencing. Below is a
summary of the OPC's tips, together with some advice from
McMillan's Privacy and Data Protection team concerning best
practices while telecommuting.
Do Your Diligence
Prior to selecting a videoconferencing service, businesses
should review the service's privacy policies and terms of use
to understand the service's privacy and data handling
practices. In particular, review and understand how the
videoconferencing provider may collect, use and disclose personal
information from those who set up an account or participate in
