Summary and Implications
Canada's proposed new privacy legislation, the Consumer
Privacy Protection Act (CPPA), contains a number of new
requirements regarding how organisations collect, use and disclose
personal information. As well, CPPA contains significant fines, up
to $25 million or more, in the event an organisation breaches its
privacy obligations.
CPPA now provides individuals with the right to sue
organisations for damages the individual has suffered as a result
of a non-compliance with the legislation.
As franchise systems continue to provide more personalized
experiences for their customers through their loyalty programs,
online ordering apps and their Internet platforms, they are
collecting increasing amounts of personal information. As such, it
is important that they ensure that their systems and programs and
their privacy practises remain compliant with changing privacy
law.
