Québec's Bill 10: New Rules For Subscriptions And Ticket Resale Practices – What Businesses Need To Know

Key takeaways

• Bill 10 requires merchants to provide clear cancellation options, end-of-trial notices and transparent fee disclosures for subscriptions.
• The bill prohibits transfer fees on resale tickets, mandates clear disclosures about resale platforms and sets limits on resale pricing unless authorized by producers.
• The new legal framework increases compliance risks for businesses, leading to potential class action suits and regulatory scrutiny.

The Québec government has proposed new requirements for merchants offering subscriptions and platforms that resell event tickets. Bill 10, formally titled An Act to protect consumers against abusive practices in ticket reselling and online subscription renewal, amends the Consumer Protection Act.