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ARTICLE · 06 FEBRUARY 2019

Ad Standards Overhauls Dispute Procedure

Ad Standards is a national not-for-profit advertising self-regulatory body.

CanadaMedia, Telecoms, IT, Entertainment

Ad Standards is a national not-for-profit advertising self-regulatory body. The cornerstone of self-regulation is the Canadian Code of Advertising Standards (the "Code"), which consists of 14 clauses including such clauses that address issues in advertising such as "Accuracy and Clarity", "Price Claims", "Comparative Advertising" and "Testimonials". Ad Standards enforces the Code, in part, through the "Advertising Dispute Procedure" (the "Procedure"), a process through which advertisers can challenge competitors' advertising as being contrary to the Code.

The fee-based and time-limited Procedure is intended to provide advertisers with a quick and cost-effective means of resolving an advertising dispute as an alternative to a court action. Until recently, the Procedure was initiated with a written complaint. The first stage of the Procedure was a mandatory resolution meeting convened by Ad Standards. If unresolved, the parties would simultaneously exchange their

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