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ARTICLE · 04 DECEMBER 2023

Report On OBSI Oversight

Borden Ladner Gervais LLP
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On October 12, 2023, the Canadian Securities Administrators (CSA) and the Canadian Investment Regulatory Organization (CIRO) published Staff...

CanadaLitigation, Mediation & Arbitration
AUM Law
AUM Law
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On October 12, 2023, the Canadian Securities Administrators (CSA) and the Canadian Investment Regulatory Organization (CIRO) published Staff Notice 31-364 (the Notice) containing their Annual Report (Report) of the Joint Regulators Committee (JRC) which oversees the Ombudsman for Banking Services and Investments (OBSI).

Part of the JRC's mandate is to facilitate information sharing and to monitor dispute resolution processes to promote investor confidence in the dispute resolution service and investor protection. The Notice highlights the CSA's continued efforts to strengthen OBSI into an independent dispute resolution service that closely aligns with OBSI's international ombuds service counterparts, including efforts to create a binding authority framework for OBSI that is fair, efficient, and accessible.

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