Why this decision matters
In Difederico v Amazon.com, the Federal Court of Canada
upheld the competence-competence principle, reinforced the binding
nature of contracts of adhesion, and confirmed that an arbitration
clause cannot be deemed unconscionable by the circumstances under
which an individual seeks to bring a claim, but rather the clause
must be unconscionable on its face. Additionally, the Court
reinforced the high bar for a finding that an arbitration clause is
unconscionable.
Overview of the proceedings
On April 1, 2020, Stephanie Difederico filed a proposed class
action against Amazon and its subsidiaries, alleging that their
competitive pricing provision (effective year 2010 to March 2019)
and subsequent fair pricing policy constituted criminal price
fixing contrary to section 45 of the Competition Act, RSC
1985, c C-34. The representative Plaintiff, Ms. Difederico, created
her Amazon.ca account in 2016 and, by June 23, 2021, had placed
over 285