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ARTICLE · 06 JUNE 2017

Pricing Innovation - Legal Innovation Now

Law firms say they are innovating in how they charge clients, but the rubber has yet to hit the road. There is good news for law firm websites. There is a new series of non-differentiating phrases...

CanadaLaw Practice Management

Law firms say they are innovating in how they charge clients, but the rubber has yet to hit the road.

There is good news for law firm websites. There is a new series of non-differentiating phrases that can be used in conjunction with the existing ones such as:

  • Client focused
  • Excellence in client service
  • Effective delivery of legal services
  • Collaborative
  • Cost effective
  • Great relationships
  • Teamwork
  • Partnering with our clients

The new phrases include - innovative services; an innovative approach to the practice of law; innovation, etc.

The reason it is non-differentiating is that the concept of innovation in pricing and provision of legal services, with the general exception of those involved in firm management, is very much in a trickle-down mode with most partners.

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