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ARTICLE · 04 AUGUST 2025

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What To Do When You Have A Shortfall, Or A Denial, On Your Insurance Claim?

If your coverage came up short – or worse, was denied – don't panic. There are steps you can take to get answers and potentially recover your losses.

CanadaInsurance

If your coverage came up short – or worse, was denied – don't panic. There are steps you can take to get answers and potentially recover your losses.

We have previously written about the importance of ensuring that your coverage is comprehensive and tailored to your specific needs. Unfortunately, sometimes you will end up in a situation where you are either denied coverage, or your coverage is accepted, but the coverage is much less than the value of the actual loss. This post is an overview of what to do if such a situation arises.

Contact your broker

The first step to take when your insurance is denied is contact your broker. You should ask them about the reasons for the shortfall or denial. In preparing for the meeting with the broker, you should ask yourself the following questions:

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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