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ARTICLE · 21 JUNE 2013

E-Distribution Of Insurance Products: The CCIR Publishes Its Recommendations

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In January 2012, the Electronic Commerce Committee of the Canadian Council of Insurance Regulators released an issue paper entitled "Electronic Commerce in Insurance Products".

CanadaInsurance
Nathalie Durocher
Nathalie Durocher

In January 2012, the Electronic Commerce Committee of the Canadian Council of Insurance Regulators (CCIR)1 released an issue paper entitled "Electronic Commerce in Insurance Products", through which it invited insurers and intermediaries to provide feedback on certain targeted issues respecting online insurance distribution.

Many stakeholders responded; 25 submissions were sent to the CCIR. The organization has just published its report under the form of a position paper in which it makes recommendations to online insurance providers.

CONTENTS OVERVIEW

The position paper deals with the following issues:

1. Information and advice to consumers

2. Identification of the online insurance provider and the complaint process

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